A Gastronomic Travel to Jamaica's Restaurants

I certainly believe that a restaurant experience is made of quality food, quality ingredients, ambiance and service. Who does not enjoy a meal better when your palate is spoiled with the most delicious flavours, the freshness of the ingredients used in the preparation and, first and foremost, the service provided by the staff that works at that place? I am sure that you will be nodding a yes to this question... it is true! A culinary experience is COMPLETE only when those factors converge. Otherwise, there is something missing.

The idea behind this Blog is to start on a blank slate... let me say that I want to give a new opportunity to Jamaica's gastronomic scene... and I want to try it because it has grown and I am happy to see how new places appear and old place get a facelift!

However, this is not a one man's show... I want the help and recommendations of readers who, like me, enjoy the eating out experience. I'll be reporting on what I taste, smell, see and, particularly, on the way I am treated as a paying customer... we cannot forget that we are talking about money and we want QUALITY.

Showing posts with label dim sum. Show all posts
Showing posts with label dim sum. Show all posts

2008/11/09

DIM SUM disaster!


I feel kind of obliged to write this review.

Following the recommendation of a group of friends, I went to Dragon Court to try their DIM SUM, which means "heart's delight" and includes a variety of snacks such as steamed dumplings, shrimp balls, pastries, and spring rolls.

The place was packed and it was evident that the end of the service of DIM SUM was approaching. Even the Prime Minister was there! Sometimes the amount of people is a good thermometer to see if a place is good or not.

Well, let me say that this was not the case.

DIM SUM was good: spring rolls, buns of all sorts and steamed and fried dumplings. However, the service was really BAD and SLOW. We were served the first order and drinks arrived when we had already finished eating.

We decided to order some more food, but it was so disorganized that they brought us the same items we ordered first.

The food was good, but we were desirous of trying different items from their menu. Well no… they had already decided for us.

This was my first time there and I do not know if I want to come back. I don’t know if this chaos was caused by the presence of the PM or if it is their regular atmosphere.

Dragon Court should be more respectful of their clientele and pay more attention to the service they offer. It cannot be just a matter of numbers and pieces of papers where their slow servers take the orders; they should have a system and more efficient servers.

We, as clients, we want to enjoy our food and the experience that comes with it. CONFUSING is not the key to this experience!

So, my dear blog readers, DIM SUM at Dragon Court is not at all the synonym of a calm and peaceful SUNDAY.

Keep on eating!